Outstanding Fees and Accounts Policy

Account in Good Standing

All past due notifications will be sent by email at 30, 60 and 90-day intervals to notify the member of the outstanding account balance.  Accounts outstanding for over ninety (90) days will be sent a notice of pending collection.   

Late payment service charges at the monthly rate of 2% of the principal amount outstanding will be assessed when the account reaches thirty (30) days past due and every thirty (30) days subsequent until the account is paid in full.  All payments that are returned to the NSCL (NSF, Closed Accounts, Payment Stopped) for monthly membership fees are also subject to a $15.00 administration fee.

Space bookings, membership cancellation and hold requests will not be processed if there are outstanding fees owing. 

Accounts must be cleared of any outstanding balances before accessing Northern Sport Centre services. This includes memberships, booking space, or registered programs.

Membership Cancellation and Holds

All outstanding amounts and fees must be paid prior to Cancellation and Hold Requests being processed.  This includes any fees after the request is made. 

To cancel or place your membership on hold, an NSC Cancellation/Hold form must be completed in full and signed. Fill this form out at the Front Desk. We do not accept Cancellation or Hold requests over the phone. 

Hold or cancellation requests will not be backdated. Medical reasons are only considered with a valid doctor's note. A maximum of six (6) monthly payments, from the date of medical reason is permitted.

Memberships are non-transferrable and allowing anyone else to use your membership is not permitted. This behaviour may result in your membership being revoked or suspended without notice or refund.

Parking Permits

Parking permits are no longer valid if you cancel your membership prior to the end of your term.  Displaying an expired or invalid permit may result in a citation.

If your permit is lost, stolen, or not returned at the time of cancellation a $10.00 replacement/admin fee will apply. 

The permit issued to the member is the property of the University of Northern British Columbia (UNBC). It is non-transferrable, and for the members’ use at the Northern Sport Centre only. 

The member agrees to comply with UNBC traffic and parking regulations. The member is wholly responsible for any citations issued to or against any vehicle bearing this permit.

If you have any questions about these policies, please call 250 960 5883.