ITS Maintenance/Information for this week: July 8th to July 14th

ITS Maintenance Notice:  

UNBC.ca Website Maintenance: Tuesday, July 8th || Time: 10:00pm to 12:00am

  • unbc.ca will be unavailable during this maintenance window. 

Windows Workstation patching: Thursday, July 10th || Time: 10:30pm (all desktops and laptops running Windows) 

  • Windows Workstation Patching - Important information regarding the release and install of Software Security Updates for UNBC Workstations
  • Security Updates are available to install from Tuesday, July 8th at 12:30pm
  • Please follow restart instructions prior to the Thursday, July 10th at 10:30pm, when restarts will occur automatically 

Server Maintenance: Thursday, July 10th || Time: 10:00pm – 4:00am 

Windows Server Maintenance 

  • All Windows servers are impacted- FAST access may be intermittent during this time.  

Linux Host Maintenance 

  • All Linux hosts are impacted 

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.   

IT Service Desk Contact Information: 

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
  • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264