ITS Maintenance/Information for this week: July 29th to August 5th
This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca/its. Please see one of these locations for maintenance notices.
UNBC.ca Website Maintenance: Wednesday, July 30th || Time: 10:00pm to 12:00am
- unbc.ca will be unavailable during this maintenance window.
- A brief interruption is expected for all Windows and Mac VPN users as the client is installed automatically. Users should wait approx 1-5 mins and attempt the connection again.
VPN Patching: Tuesday, August 4th || Time: 8:00am
- A brief interruption is expected for all Windows and Mac VPN users as the client is installed automatically. Users should wait approx 1-5 mins and attempt the connection again.
Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.
IT Service Desk Contact Information:
- Telephone: 250-960-5321
- Toll Free: 866-960-5321
- Email: support@unbc.ca
- Web: unbc.ca/its
- Customer Support Portal: support.unbc.ca
- Service Desk hours: Monday - Friday 8:00am to 4:00pm
- Closed daily from 12:00pm to 12:30pm
- Located on the second floor of the Teaching Lab, room 8-264