ITS Maintenance/Information for this week: August 5th to August 11th

Kubernetes Updates: Wednesday August 6th ||  Time 8:00pm – 10:00pm

During this maintenance, some services may experience instability.

  • password.unbc.ca
  • gitlab.unbc.ca
  • all banner applications (ssb, BanProd, BPreProd, BQAWeek)
  • FAST (info.unbc.ca) 

Unbc.ca website Maintenance: Wednesday August 6th ||  Time 10:00pm 

  • unbc.ca will be unavailable during this maintenance window. 

Virtual Desktop (VDI) Patching: Thursday, August 7th || Time: 5:00pm to 7:00pm 

  • VDI will be unavailable during this maintenance.

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below. 

IT Service Desk Contact Information: 

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
  • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264