ITS Maintenance Notice: Network Maintenance – Building 3 & 4 || Tuesday, February 6th || 4:00am & 6:30am

February 5, 2024

ITS Maintenance Notice: Network Maintenance – Building 3 & 4 || Tuesday, February 6th || 4:00am & 6:30am

ITS will be performing maintenance on the network that will affect Building 3 (Charles J McCaffray Hall) & Building 4 (Research Laboratory).

  • Building 3 (Charles J McCaffray Hall) – at 4:00am. Users will experience connection interruptions to the network for few minutes.
  • Building 4 (Research Laboratory) – at 6:30am. Any active calls during this maintenance may be dropped. Deskphones will not be able to make or receive calls for 2-3 minutes.

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.