U-PASS and municipal recreation facilities

U-PASS 

The Prince George Transit bus pass program (U-PASS) is a mandatory fee that is automatically applied to all students registered in full-time classes on the UNBC Prince George campus. The Quesnel Transit bus pass program is a mandatory fee automatically applied to all students registered in full-time classes on the UNBC South-Central (Quesnel) campus.

Students registered in online classes exclusively may be eligible to opt into the bus pass program. Please refer to the following for further information:

Obtaining your U-Pass

You have the option to use either the UMO app OR a reloadable UMO card. You cannot use both the UMO app and the card. Each term, the University will provide you with a unique-to-you benefit code. It is necessary to activate your U-Pass every term with that term’s benefit code.

Sign in to my.unbc.ca for your unique-to-you Benefit Code. From the Main Menu, click on Discover, in the "Find cards" search field, type “BC Transit”. Once the card is found, click on "U-Pass code".

UMO mobile app

For UMO app first-time users:

  • Download the UMO Mobility app from the Apple App or Google Play store.
  • Create a UMO account. We recommend using your UNBC email address as your username.

For current UMO app users:

  • Inside the UMO app, select Redeem Benefit from the top menu. 
  • Tap Change Agency. For Prince George, PGR – Prince George Transit or for Quesnel, QUE – Quesnel Transit
  • Enter the 8-character benefit code to link your U-Pass to your app. Once the Agency is chosen PGR or QUE prepopulates in the benefit code field.

UMO card

For UMO card first-time users:

  • Pick up a reloadable UMO card free from UNBC’s Bookstore or in Quesnel at the South-Central campus.
  • Visit ca.umo.pass.com to create an account and register your card.
  • On ca.umo.pass.com, click on the left menu, select Change Agency. For Prince George, PGR – Prince George Transit or for Quesnel, QUE – Quesnel Transit

For current UMO Card users:

  • Select My Wallet, then Redeem Benefit Code. Enter your 8-character benefit code to link your U-Pass to your card. Once the Agency is chosen PGR or QUE prepopulates in the benefit code field. 

Access to municipal recreational services

The Northern Undergraduate Student Society (NUGSS), Northern BC Graduate Student Society (NBCGSS), UNBC, the City of Prince George, the City of Quesnel, and BC Transit have collaborated to provide access for students attending courses at UNBC’s Prince George Campus to the Aquatic Centre and Canfor Leisure Pool or for students attending courses at the South-Central campus to the Arts and Recreation Centre in Quesnel

How to set up an account at the municipal recreation centres

  • Students using the UMO app present their student ID card and registration status located on the app to the municipal recreation centre member. 
  • Students using the UMO card require an enrolment term sticker on their student ID card then both are presented for an account. 
    • Enrolment term stickers may be picked up at the Cashier Office in Prince George during regular business hours (Monday to Friday, 9 a.m. to 4 p.m.). For students in Quesnel, contact the South-Central Campus Office.

Students are required to present their UNBC student ID card for verification and have a UNBC student account in good standing. New students will be required to present other valid picture ID to receive their UNBC student ID card and enrolment term sticker. 

Once your account is set up at the municipal recreation centres, at each visit, scan the barcode on the back of your student ID card for entrance into the facility.

Need Help? 

For help with the UMO app, contact BC Transit directly.

BC Transit Contact Information:

Toll-free: 877-380-8181
Website: bctransit.com/umo

For help accessing your Benefit Code, contact the UNBC IT Service Desk.

 IT Service Desk Contact Information:  

Telephone: 250-960-5321  
Toll Free: 866-960-5321
Email: support@unbc.ca
Website: unbc.ca/its 
Customer Support Portal:  support.unbc.ca

Service Desk hours: Monday - Friday 8:00 a.m. to 4:00 p.m. Closed daily from 12:00 p.m. to 12:30 p.m. Located on the second floor of the Teaching Lab, room 8-264.