Accessing Tutoring

One to one tutoring is accessed by making an appointment with the Academic Success Centre (ASC).  Appointments can be booked by visiting the office (10-2584, 2nd floor Teaching & Learning building), phoning (250-960-6367), or emailing (  All of our tutoring services are absolutely FREE.

You can book up to one hour of tutoring per week, per subject (e.g. Mathematics, Physics, Commerce, or Writing), and appointments are usually booked for either 30 or 60 minutes.  You come for your appointment at the ASC where we have private tutoring rooms with whiteboards and computers.  We have some reference textbooks, but it's best to bring your own class materials to ensure you and your tutor have everything you need.

You can book appointments well in advance, so it is worthwhile to book early!  Tutoring time slots fill up fast, especially when there is an exam or paper due soon.  In the case of writing tutoring, you should ensure to allow enough time to make revisions after your tutoring session.

What if I want help every week?

Recurring appointments are possible!  We usually ask that you attend at least one appointment before booking a recurring appointment, to ensure the time works for you and that the tutor is a good match.  Once you are familiar with the tutoring services we can look into setting up an appointment that will recur at the same time each week with the same tutor.  Recurring appointments have slightly more rigorous no-show restrictions.

But I just have a quick question...

Check out the drop-in tutoring options!  Drop-in for math/physics/stats takes place at MACE, while drop-in for writing takes place on the first floor of the library.

There's also a chance that your question is covered by one of our self-help options right here on this website - check out the handouts: Writing, Math/Physics, Study skills

What if I no longer need my appointment, or I miss my appointment?

The ASC's services are very busy and many students are trying to access tutoring.  We request that you give us notice at least 24-hours in advance if you need to cancel your appointment, to ensure that other students have a chance to take the time slot.  Please be aware that if you cancel more than three appointments, even with adequate notice, we may cancel your recurring appointments and request that you book as-needed instead.

Failing to attend your tutoring appointment without adequate notice results in a no-show on your record.  After two no-shows, three short-notice cancellations, or a combination thereof, you are at risk of incurring enforcement of our no-show policy, which might restrict your ability to book recurring tutoring appointments, or potentially restrict you to drop-in tutoring help only.

Can I bring a friend?

That's up to you, your friend, and the tutor!  Group appointments happen frequently, but you also want to ensure each of you are trying to understand the same things and have enough time to address each of your individual questions.  Each student is responsible for their own tutoring attendance record, whether it is as part of a group or not.