ITS Maintenance Digest - Week of April 16th to April 22nd

ITS Maintenance/Information for this week: This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

April 16, 2024

ITS Maintenance Notice: Thursday, April 18th || Time: 10:00pm – 4:00am

Windows Server Maintenance

  • All Windows Servers are impacted – FAST access may be intermittent during this window.

Linux Host Maintenance

  • All Linux hosts are impacted

Contact Information

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.