Empathy + Social Insight for Human-Centered Design Micro-Certification

In this micro-certification, participants will learn about why you need to develop an understanding of the people you are designing for, and how—through observation, empathy & social research—you will be able to define the problem or opportunity to focus on, identify and evaluate complex challenges and opportunities at the intersection of design, technology, and social theory.

This course is offered in partnership with OCAD University to offer a wide range of courses for enhancing your career expertise in web, design, photography, analytics, and technology.

Working with your OCAD U Account

As a student, you will receive an OCAD U user account, which will grant you access to the OCAD U learning management system, called Canvas. Your Canvas account will be enabled one week prior to the start date of your course. Login at canvas.ocadu.ca.

Contact continuingstudies@ocadu.ca for assistance with using your account.

Certificate Options

Many OCAD U courses can be applied towards a certificate. Explore to learn more.

Note that students seeking a certificate must register with OCAD U via the APPLY link on the page for the certificate concerned.  

Contact continuingstudies@ocadu.ca for questions concerning certificates available or to confirm your chosen set of courses will qualify.

Learning Outcomes

  • Employ a basic design vocabulary of elements and principles as related to human-centred design
  • Consider relevant ethnographic research methods to understand people and context for uncovering insights
  • Identify and evaluate complex challenges and opportunities at the intersections of design, technology, and social theory.
Winter 2021
Date & Time:
11 Jan 2021 to 19 Feb 2021
Instructor: Price:
Plus tax
Registration Deadline:
January 1, 2021

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