Business Analysis Professional Certificate - Virtual Delivery

business analysis course

Business analysts are responsible for evaluating an organization’s business operations and determining what areas need attention for improving performance. The Business Analysis Professional Certificate program prepares students to become an efficient business analyst by focusing on important methods in client management, operations evaluations, and assessments. Students are taught procedures essential to determining clients' needs and facilitating appropriate solutions for business advancement.

You will learn to:

  • Work with business clients to solve problems, articulate clients' needs, and verify requirements 
  • Use techniques for analyzing business data
  • Break down a project into segments that make the tasks easier for stakeholders to understand and follow
  • Document the scope of a project and keep it on track

This program is recommended for:

  • Business analysts who facilitate projects in their institution
  • Project analysts, project leaders, senior project managers, team leaders, program managers, testers, and quality assurance specialists
  • People who work with stakeholders in shaping project outputs and developing intended business outcomes.
  • Students who want to expand their career in business analysis for career advancement
  • Students wanting to accumulate Professional Development Units (PDUs) required for recertification, such as in maintaining their Project Management Professional Certificate

The Business Analysis Certificate program is available through collaboration with Global Knowledge Network (Canada) Inc. — an endorsed education provider of the International Institute of Business Analysis®. All program courses are designed using the IIBA's Business Analysis Body of Knowledge (BABOK®) and are taught by expert instructors who bring the BABOK to life in the classroom.

Virtual Classroom
Fall 2020/Winter 2021
Date & Time:
29 Oct 2020 to 13 May 2021
  • Module 1: Business Analysis Essentials (Oct. 29-31 and Nov. 5-7, 9:00am - 1:00pm)
  • Module 2: Business Process Analysis (Nov. 26-28 and Dec. 3-5, 9:00am - 1:00pm
  • Module 3 (Part 1): Requirements Development, Documentation and Management (Jan. 8 - 9, Jan. 15 - 16, 9:00am - 1:00pm)
  • Module 3 (Part 2): Requirements Development, Documentation and Management (Feb. 5 - 6 & Feb. 12-13, 9:00am - 1:00pm)
  • Module 4: Effective Facilitation for Business Analyst (Mar. 5 - 6 & Mar. 12-13, 9:00am - 1:00pm)
Registration Deadline:
October 19, 2020

Course Requirements

Students are also required to attend at least 90 percent of class-time and exhibit participation in class exercises and section-knowledge checks.