Reporting to the Classroom Technologies Coordinator within the new Office of Shared Services, the Client Services Analyst (CSA) is part of the Information Technology (IT) Client Services team and provides day-to-day consultation, training, instruction, troubleshooting, and problem-solving to computer users for hardware, software, audio, video, teleconference, videoconference, phone, network and related computer systems, and peripheral devices. 

As part of the University’s commitment to promote in-house progression training, the Client Services Analyst is part of UNBC’s Gateway Progression Plan. The progression plan consists of both an education/certification component as well as on-the job training where you will gain hands-on experience. The successful candidate will be placed at the appropriate level within the progression plan, and duties and responsibilities will commensurate appropriate to that level. 

For information including application instructions, please see the below link to the job posting.