Client Services

Mission

To provide customer service and computer support to all UNBC Students & Employees. 


Accessing UNBC IT Support:​

  • UNBC's IT Service Management System is available while connected to the UNBC Network only.
  • Please visit http://support.unbc.ca to request assistance while connected.
  • If you require assistance and are NOT able to access the UNBC Network using VMware View or VPN please
    use the contact information below to request service.

Contact Information

Telephone: 250-960-532​1
Toll Free: 866-960-5321
Email: support@unbc.ca


Service Desk Hours

Spring & Summer

Monday - Friday 8:00 am  to 4:00 pm
*****Closed Saturday & Sunday******

Fall & Winter

Monday - Friday  8:00 am to 4:00 pm
Monday - Friday  4:00 pm to 9:00 pm
*****Student Assistance only**********
Weekends         11:00 am to 4:00 pm
*****Student Assistance only**********


Location

Client Services is located on the second floor of the Teaching Lab, room (8-265).