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Human Resources

  Library Resources

 
Publications
 
Best of Skillpath – Highlights of Training Programs
Bridging the Gender Gap - Working with Groups  the Workplace Series
Bridging the Male/Female Communication Gap -  A Pinch Series
Building Team Spirit
Business Writing What Works, What Won’t (Communication Skills)
Celebrating Diversity - Working with Groups  the Workplace Series
Chicken Soup for the Soul  Work (Canfield, Hansen, Rogerson, Rutte, Clauss)
Confronting Sexual Harassment - Working with Groups  the Workplace Series
Creating a Clutter-Free, Stress-Free Environment -  A Pinch Series
Customer Service for Dummies (Leland & Bailey)
Dealing With Negative People -  A Pinch Series
Dear Job Stressed (Stress Management)
Don't Sweat the Small Stuff  Work (R. Carlson)
Effective Business Writing (Communication Skills)
Emotional Vampires (Conflict Management)
First Things First (Covey, Merrill & Merrill)
Great Answers to Tough Interview Questions
How High Can You Bounce - Turn Setbacks into Comebacks (R. Crawford)
How  Manage  Over-Whelming Workload -  A Pinch Series
Investment Guide 1999
Knock ‘Em Dead 2000 (Communication Skills)
Leadership & Team Building 
Leadership is an Art
Leadership Jazz
Leadership Wisdom from the Monk Who Sold His Ferrari
Making Meetings Work -  A Pinch Series
Managing Absenteeism
Mediating Conflict -  A Pinch Series
Mega Living (Leadership)
Mina’s Guide to Minute Taking
MS Access 2000 Fundamentals
MS Access 2000 Intermediate
MS Access 2002 Level 1
MS Access 2002 Level 2
MS Excel 2002 Level 1
MS Excel 2002 Level 2
MS Outlook 2002 Level 1
MS Outlook 2002 Level 2
MS PowerPoint 2002 Level 1
MS Work 2002 Level 1
MS Access 2003 Level 1 
MS Excel 2003 Level 1 
 MS Excel 2003 Level 2
 MS Outlook 2003
MS PowerPoint 2003 Level 1 
 MS PowerPoint 2003 Level 2
MS Publisher 2003 
MS Word 2003 Level 1 
 MS Word 2003 Level 2
Dreamweaver MX Level 1 (Windows) 
Flash MX Level 2 (Windows) 
Presentations Plus (Wiley)
Principle-Centered Leadership (S. Covey)
Resolving Team Conflict -  A Pinch Series
Say  With Confidence (M. Krasne)
Stress of Organizational Change
Surviving Change -  A Pinch Series
Ten Second Internet Manager
Ten Ways  Defuse Anger and Calm People Down -  A Pinch Series
The Human Equation (Pfeffer)
The Imaginary Indian (D. Francis)
Toxic Emotions at Work
Twelve Most Asked Interview Questions -  A Pinch Series
UNBC Handbook  Discrimination and Harassment (Russell & DuMoulin)
Who Moved My Cheese (Stress Management)
Who Will Cry When You Die? 
Why Teams Fail:  9 Common Mistakes -  A Pinch Series
Writing High-Impact Memos and Letters -  A Pinch Series
 
Cassettes
 
Bringing out the Best in People (Team Building)
Business Essentials for Women
 
The Human Resources Library includes more than 100 books, CD's, cassettes and videos. 
 
Videos 
 
Case of Working Smarter Not Harder (Time Management)
Change Without Anxiety
Communicating Non-Defensively
Conflict  Work
Conflict Resolution
Conveying Information
Creating Tomorrow’s Learner Today
Dealing with Conflict
Dealing with Stress
Decisions
Earth Dance
Feedback Techniques
Fish
Fish Sticks (Team Building)
Humor  Not a Luxury
Last Call (Customer Service)
Listening & Understanding
Managing Front Line Staff
Many Happy Returns (Customer Service)
Meeting Robbers
Meetings Under Control
Overcoming Negative Behaviors
Paradise Blue
Perception
Picking Peaches
Prepared  Lead
Presentations Without Fear
Private Universe (Diversity)
Resolving Disputes (UNBC)
Speaking Effectively  1  1,000
Stress Management:  A Practical Approach
Styles of Leadership
Teams That Work
Teamwork in Crisis:  The Miracle of Flight 232
The Chilly Climate for Women  Colleges and Universities
The Difficult Guest (Customer Service)
The Guest (Customer Service)
UNBC Harassment Sessions, January 1999 (Russell & DuMoulin)
Verbal Communication:  The Power  Words
What Sexual Harassment?
 
CD's
 
7 Habits Coach (Leadership)
MS Office XP – Proficient Training
 

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